Terms of service
OVERVIEW
Welcome to Stained! The terms “we”, “us” and “our” refer to Stained. Stained operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Stained is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the device you use and your device’s settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Stained reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Stained confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Stained may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the contact information provided at checkout.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our stores. You agree to promptly update your account information, including email address and payment details, so that we can complete your transactions.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete,
(ii) you are authorized to use the card,
(iii) charges incurred by you will be honored by your card issuer, and
(iv) you will pay all charges, including taxes and shipping.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Once the product has been transferred to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services—including trademarks, text, images, graphics, video, audio, and design—is owned by Stained, its affiliates, or licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, modify, redistribute, or exploit any content without our written permission.
All rights not expressly granted herein are reserved by Stained.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor or control.
You acknowledge that we provide access to these tools “as is” and “as available,” without warranties or liability. Your use of these tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links or embedded tools from third-party websites. We are not responsible for the content, accuracy, or practices of these third parties.
Your interactions with third-party websites are at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Stained is powered by Shopify. However, purchases made in our store are made directly with Stained. Shopify is not responsible for any aspect of your transactions with Stained.
You expressly release Shopify from all claims arising from your purchases.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, as well as Shopify’s privacy practices. By using the Services, you acknowledge that you have read and understood these policies.
Because the Services are hosted by Shopify, your information may be transmitted to and processed by Shopify and its third-party partners worldwide.
SECTION 11 - FEEDBACK
If you submit reviews, ideas, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use and display that Feedback for any purpose.
You represent that you own or have the rights to your Feedback and that it does not violate any third-party rights.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain errors or inaccuracies. We reserve the right to correct, update, or cancel orders if any information is inaccurate, without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful or harmful purposes. Prohibited actions include, but are not limited to: violating laws, transmitting malware, harassing others, infringing IP rights, impersonation, spamming, scraping, and attempting to bypass security systems.
We reserve the right to terminate access for violating these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access at any time, without notice, if you violate these Terms. Certain provisions will continue after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except where expressly stated, the Services and products are provided “as is” and “as available,” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Stained and its partners will not be liable for any indirect or consequential damages arising from your use of the Services or purchased products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Stained, Shopify, and their affiliates from any claims arising from your breach of these Terms or your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Stained.
SECTION 20 - ASSIGNMENT
You may not assign these Terms without our written consent. We may assign our rights at any time.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Stained is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes on our website. Your continued use constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
thestainedbeauty@gmail.com
+961 78 78 03 78